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Rated 4.9 out of 5 by our customers
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March 06, 2018 2 min read
The dust has settled and we're sort of back to normal after the 2018 RYA Dinghy Show at Alexandra Palace.
It takes a lot of planning, effort and team power to pick up our whole business and move it to Alexandra Palace for the weekend - however, it's worth it every time.
Things looked a little shaky heading into this years show with the Beast from the East and the snow it brought along. We packed our vans in the snow all day Thursday and prepared for a snowy drive on Friday morning. The benefit of the bad weather was the lack of traffic on the road, a rush hour journey to London was completed in record time, even in a rather loaded box van.
When we arrived at Alexandra Palace the mood was interesting as the RYA were thinking about cancelling the show, our hearts were in our mouth if honest, not just because of the effort and financial burden but because we love the show and seeing our customers face to face. Luckily the RYA saw sense and the show went ahead. 10 hours after arriving we were all set up and ready to go for Saturday.
Saturday was a great day for us, we soon got into the rhythm and were proud to be showing off the new products from Zhik.
Andrew popped over into the West Hall to present prizes for the GJW Sail Juice winter series and the Dinghy Rope (previous name before Sailing Chandlery) Top Class award and it was nice to see sponsored sailor George Coles on the podium.
After that the day disappeared, the next time we looked at our watches it was 4.30pm and we were all thinking about lunch!
Apologies to all those who popped by to see us, I was certainly running around like a looney trying to assist customers on the stand.
In our experience Sunday is usually the quieter day, with the weather this year it felt like many people had changed their day from Saturday to Sunday. It was brilliant to still see people attending the show with travel challenges.
Although quieter we seemed to serve many more Laser sailors and have a bit of time to talk to customers making recommendations across all of our products.
Over the weekend our most popular products were:
If you came along to our stand to see us, thank you. It was great to see so many past customers as well as friends, sponsored sailors and also importantly new customers.
I rang to request some advice on replacement parts for my dinghy and was very impressed with the excellent advice and efficient delivery of the required parts. Many thanks
Great product, safely packaged, delivered on time, at a competitive price. One more thing - the person on the end of the phone is an actual person, informative, helpful, knowledgeable and pleasant. What more could you ask for.
The sales team were quick responding to our questions, dispatched to us promptly, and the product is a perfect replacement for our old tiller which ended up at the bottom of a lake!
It was time for me to upgrade to a newer Ilca and it was recommended that I get a Devoti. The price was competitive and the service from Andrew and his team was fantastic. I received lots of communication and the boat was delivered to me within 2 weeks. It is really great that Sailing Chandlery take the time to set up the rigging so that you can get straight on the water. I am very pleased with my new boat and am loving sailing it. Thank you Sailing Chandlery!
Ordered a dyneema RSAero halyard on the Thursday. It arrived by mid day on the Friday and was used on the Saturday. Excellent product and service. Thank you
Cover arrived after three days and is well made and completely covers the boat boom up . The straps and clips all work fine. Good product.
My local chandlery were unable to supply a white inspection hatch and so it was amatter of looking online. Sailing Chandlery had the cover I needed in stock at a good price and delivery. I had never used them before but the service I received was excellent with the delivery on time and the hatch is now fitted.
I will definitely return, especially with the discounts on offer. Thank you Sailing Chandlery!
Always happy with my orders from Sailing Chandlery. They are quick to post and very helpful when I have had a question.
Jason delivered the boat on time at Hayling Island Sailing Club. The boat was new and all the spars were in perfect condition. Jason came to pick up the boat and return the deposit which I gave at the time of the delivery. Every interaction with Andrew and Jason were handled very professionally. I will recommend to any sailor Sailing Chandlery in the future. I really appreciated how easy it was to charter this boat. Thank you very much. Jacques Kerrest
Prompt delivery, with helpful updates and time slot spot on. Perfect new sail at a great price and the number fixing service is well worth it. It even won its first race! Thank you.
I needed GBR letters for the ILCA Europeans and they arrived by the next post.
I made a mistake on my order and it was put right at zero cost to me ! Amazing !
I’ll certainly be back
Product exactly what I wanted
Excellent service and prompt delivery.
Had the boom and mast in stock. Order processed quickly, great service and local so could pick them up. Friendly and helpful staff as always. Thank you
Delivered on time after chatting by phone to a very helpful person at Sailing chandlery. Absolutely no complaint with this Company and will continue to use them for my sailing needs.
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