Rated 4.9 out of 5 by our customers
Rated 4.9 out of 5 by our customers
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December 31, 2018 3 min read
It's fair to say that 2018 has been another whirlwind year for us here at Sailing Chandlery.
Starting the year as Dinghy Rope we rebranded in February moving to a more generic and less focussed name which could allow us to continue to grow opening new doors into the sailing market along the way.
In January we signed up to be an official Laser Performance parts and boat supplier, an amazing addition to our expanding range and we continue to ship parts around the World.
In early March the snow hit, we arrived at the Dinghy Show to set up to be told that it might be cancelled... You can imagine the look on my face! Luckily it did go ahead and it was a very good weekend for us, double the stand space from the previous year and partnering with our friends from Zhik worked well - our biggest challenge was selling two boats at the show from the Laser Performance stand, how were we going to get them back? Onto planning the 2019 show now.
As well as adding a huge range of Laser, Pico, Vago, Bahia and other Laser Performance parts into stock we have also continued to expand in other areas based on customer feedback. The newest addition are the SpeedSix carbon tiller extensions which are selling very well.
We've been on the road more this year and will continue to do so in 2019. It's great to be out meeting our customers and talking to new ones.
July and the Laser Nationals saw a panic phone call from sponsored sailor Sam Whaley, currently leading the Laser nationals and his Zhik toe strap had broken - no problem for the team here, a new one off to Sam that day to arrive before 9am the next morning. He continued to sail a great week and came away with the win!
Although we've done less sailing this year, mainly due to two young kids and a wife with a torn achilles tendant we did attend the Tornado nationals in September coming away with a very respectable 3rd place.
In 2018 we sponsored the most events we ever have across a number of different fleets.
We also now have an army of 17 sponsored sailors across the country sailing various types of boats. They are out most weekend banging the Sailing Chandlery drum, testing new products for us and feeding back so we can improve.
For the third year in a row we've finished up as the TrustPilot number one rated sailing company - something we're very proud of.
It would seem very wrong to wrap up this article and 2018 without saying a huge thank you to all of our customers. Every day we see orders from new and existing customers and we simply wouldn't be here without you and we look forward to speaking to you in the new year.
For those of you who have signed up to our newsletter, enjoy the email hitting your inbox on new years day.
I rang to request some advice on replacement parts for my dinghy and was very impressed with the excellent advice and efficient delivery of the required parts. Many thanks
Great product, safely packaged, delivered on time, at a competitive price. One more thing - the person on the end of the phone is an actual person, informative, helpful, knowledgeable and pleasant. What more could you ask for.
The sales team were quick responding to our questions, dispatched to us promptly, and the product is a perfect replacement for our old tiller which ended up at the bottom of a lake!
It was time for me to upgrade to a newer Ilca and it was recommended that I get a Devoti. The price was competitive and the service from Andrew and his team was fantastic. I received lots of communication and the boat was delivered to me within 2 weeks. It is really great that Sailing Chandlery take the time to set up the rigging so that you can get straight on the water. I am very pleased with my new boat and am loving sailing it. Thank you Sailing Chandlery!
Ordered a dyneema RSAero halyard on the Thursday. It arrived by mid day on the Friday and was used on the Saturday. Excellent product and service. Thank you
Cover arrived after three days and is well made and completely covers the boat boom up . The straps and clips all work fine. Good product.
My local chandlery were unable to supply a white inspection hatch and so it was amatter of looking online. Sailing Chandlery had the cover I needed in stock at a good price and delivery. I had never used them before but the service I received was excellent with the delivery on time and the hatch is now fitted.
I will definitely return, especially with the discounts on offer. Thank you Sailing Chandlery!
Always happy with my orders from Sailing Chandlery. They are quick to post and very helpful when I have had a question.
Jason delivered the boat on time at Hayling Island Sailing Club. The boat was new and all the spars were in perfect condition. Jason came to pick up the boat and return the deposit which I gave at the time of the delivery. Every interaction with Andrew and Jason were handled very professionally. I will recommend to any sailor Sailing Chandlery in the future. I really appreciated how easy it was to charter this boat. Thank you very much. Jacques Kerrest
Prompt delivery, with helpful updates and time slot spot on. Perfect new sail at a great price and the number fixing service is well worth it. It even won its first race! Thank you.
I needed GBR letters for the ILCA Europeans and they arrived by the next post.
I made a mistake on my order and it was put right at zero cost to me ! Amazing !
I’ll certainly be back
Product exactly what I wanted
Excellent service and prompt delivery.
Had the boom and mast in stock. Order processed quickly, great service and local so could pick them up. Friendly and helpful staff as always. Thank you
Delivered on time after chatting by phone to a very helpful person at Sailing chandlery. Absolutely no complaint with this Company and will continue to use them for my sailing needs.
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