Online Chandlery - how does it work?

19/11/2017
by Andrew Dowley

The team at Dinghy Rope have been offering an online chandlery service since early in 2012.

During that time we've served thousands of customers across the World. We initially started by selling rope from Marlow but have now expanded our range of products and now stock over 700 different items from ropes, blocks, accessories, clothing and much more.

We're also pleased to mention that we are the number one rated sailing company on TrustPilot, this is a position we've held for over a year now.

How does it work?

You've most likely been searching for a product and have landed directly on that product page of the Dinghy Rope website. If you haven't then please feel free to browse by using the navigation, or you can use our smart search bar at the top which makes product suggestions.

Once you've found the sailing product you're looking for simply select the relevant options (colour, size etc) and choose Add to Cart. It's important to note that if you are buying rope, the quantity is the number of meters you would like.

When the products are in your basket you can check them over. The number of products and price are shown at the top of the website, you can click there to see more details at any time.

If you are happy then proceed to checkout. At this point you'll be asked to login, register or checkout as a guest. If you haven't already shopped with us we would recommend creating an account, this then means you'll be able to collect reward points every time you shop. Remember, first time customers get a 10% first order discount, it's a friendly hello from us.

Enter your details, pay through Worldpay or PayPal and your order will come through to us.

Once we have your order we'll dispatch it as soon as possible. We ship orders Monday - Friday (excluding bank holiday) and aim to get your order out the same day if placed by midday. During busy times this may not be possible.

The large majority of orders are shipped using Royal Mail, items over 2kg or direct ships will be sent via the UK Mail courier.

Not got what you're looking for?

If you can't see what you are looking for then it's worth giving us a call on 07793 953564. In most cases we'll be able to source the product quickly and ship it direct to your door.

Questions?

If you've got any questions then please do get in contact, we are always happy to discuss the options and make recommendations. In some cases this can save you time and also money in getting the right product the first time.

Dinghy Rope, the online chandlery with great prices and fast delivery.

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